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This store has earned the following certifications.
The Savory Blend - New England’s Best Cookwood
Experience the perfect blend of New England's finest species in every box. Our Savory Blend contains a mix of Oaks, Maples, Black Birch, Beech & Ash, ensuring a great tasting and long-lasting cook.
Competition Grade Quality - Our Cookwood is kiln-dried and carefully cured to exceed USDA standards. Delivered at less than 10% moisture content, making it always ready for high heat and an easy start. No bugs, pests, mold, or chemicals in any of our products!
Perfectly Sized Pieces - Each piece is carefully processed to ensure a perfect fit without any extra work. Our 5-inch options never exceed 5.25 inches and have widths ranging from 0.75 to 1.75 inches. Enjoy cooking in both small pizza ovens or large smokers with ease.
Healthy Portion Sizes - Our half-sized, 575 cubic inch boxes are hand-packed to achieve a Best in Class 8-9 lbs. of cooking wood. The perfect introduction to cooking with wood, whether you're a beginner or a seasoned pro.
Plastic-Free Packaging - We believe in sustainability and earth's greatest renewable resources. All our Kraft packaging is sourced within New England and we NEVER use plastic.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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